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Customer story 02

Laundromat chain

New outlets now open without physical payment terminals, and QR payments account for more than half of all transactions.

100+outlets accepting DuitNow QR
50%+of transactions paid by QR
About halfthe cost per transaction of terminal-based card payments

The challenge

The chain relied on payment terminals for credit, debit card and DuitNow QR payments, alongside coin-operated machines for cash. Every new outlet needed physical terminals installed.

The solution

With PeGePay, the chain accepts QR payments without installing physical payment terminals at new outlets. This simplifies outlet setup.

The outcome

DuitNow QR is accepted at more than 100 outlets. QR payments make up over 50% of total transactions, which reduces cash use and the number of coin collection and handling trips. QR payments cost about half as much per transaction as terminal-based card payments.

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