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customer stories
Customer story 01
Carpark operator
Customers who could once pay only by cash or card at payment booths in shopping centre lobbies can now scan a DuitNow QR. Adoption is growing quickly.
200+carparks accepting DuitNow QR
20xgrowth in QR transactions over two years
About halfthe cost per transaction of card payments
The challenge
Customers could pay for parking only with cash or cards at payment booths in shopping centre lobbies.
The solution
By introducing DuitNow QR through PeGePay, the operator added QR as a payment mode at its payment booths, giving customers a more convenient way to pay.
The outcome
DuitNow QR is now accepted at more than 200 carparks. The number of QR payment transactions has grown 20-fold over the past two years, and QR payments cost about half as much per transaction as card payments.